Synology Premium Partner Program

The Synology Premium Partner Program is designed to support our business partners, resellers and system integrators in developing business dedicated to Synology solutions.

Register now and gain benefits from exclusive content to support!

Become an official Synology Partner!

About the Program

Our priority is to create a network of qualified partners who are able to meet all customer needs. Our program will help you in the commercial and marketing development of your business. If you are an expert on Synology solutions and want to receive simple, clear and complete support for your business, this is the program for you!

Partner Benefits

Bronze partner Silver partner Gold partner
Support Access to UK based technical support
Premium Support access
  • Direct line telephone support
  • Guaranteed first response to ticket within 2 business hours
  • 1-hour call back service in case of occupied line
Advanced RMA through distribution
Dedicated account manager
Monthly update/report on open deals
Pricing Access to NFR pricing on main units
Access to generic promotions
Access to C2 cloud MSP pricing
Access to global deal registration portal
Exclusive partner pricing Tier 2 performance bonus Tier 1 performance bonus
Exclusive and customised promotions
Free access to Trial/POC units
Marketing Access to marketing collateral
Access to marketing funds
Free onsite training
Case study incentive
Bronze partner
Support
Access to UK based technical support
Premium Support access
  • Direct line telephone support
  • Guaranteed first response to ticket within 2 business hours
  • 1-hour call back service in case of occupied line
Advanced RMA through distribution
Dedicated account manager
Monthly update/report on open deals
Pricing
Access to NFR pricing on main units
Access to generic promotions
Access to C2 cloud MSP pricing
Access to global deal registration portal
Exclusive partner pricing
Exclusive and customised promotions
Free access to Trial/POC units
Marketing
Access to marketing collateral
Access to marketing funds
Free onsite training
Case study incentive
Silver partner
Support
Access to UK based technical support
Premium Support access
  • Direct line telephone support
  • Guaranteed first response to ticket within 2 business hours
  • 1-hour call back service in case of occupied line
Advanced RMA through distribution
Dedicated account manager
Monthly update/report on open deals
Pricing
Access to NFR pricing on main units
Access to generic promotions
Access to C2 cloud MSP pricing
Access to global deal registration portal
Exclusive partner pricing Tier 2 performance bonus
Exclusive and customised promotions
Free access to Trial/POC units
Marketing
Access to marketing collateral
Access to marketing funds
Free onsite training
Case study incentive
Gold partner
Support
Access to UK based technical support
Premium Support access
  • Direct line telephone support
  • Guaranteed first response to ticket within 2 business hours
  • 1-hour call back service in case of occupied line
Advanced RMA through distribution
Dedicated account manager
Monthly update/report on open deals
Pricing
Access to NFR pricing on main units
Access to generic promotions
Access to C2 cloud MSP pricing
Access to global deal registration portal
Exclusive partner pricing Tier 1 performance bonus
Exclusive and customised promotions
Free access to Trial/POC units
Marketing
Access to marketing collateral
Access to marketing funds
Free onsite training
Case study incentive

Conditions for participants

  1. Partners will accept RMA requests from end customers for the warranty period of the unit.
  2. Partners will make available a Next-business day replacement option for customers who wish to purchase this. The service can be provided inhouse, or via third-party contracts sold to the customer.
  3. Silver and Gold partners will:
    • provide an up-to-date contact for Synology to announce promotions and activities.
    • submit monthly sales out reports to Synology for claims and rebate payments.
  4. Silver partners qualify for a 2%* rebate, with Synology revenue requirements: £25000 / quarter.
  5. Gold partners qualify for a 3%* rebate, Synology revenue requirements: £40000 / quarter.
  6. Gold partners can handle international projects and government tenders.
**based on recommended pricing to resellers.

How to register

Complete the Form

Enter all the information

Registration Analysis

The Synology team will review the information provided

Acceptance

After acceptance you will recieve credentials