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2026 Gartner Peer Insights VoC: Backup and Data Protection Platforms

Synology is recognized as a Strong Performer in the 2026 Gartner® Peer Insights™ Voice of the Customer for Backup and Data Protection Platforms.

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About This Report

As enterprises face SaaS workloads and ransomware threats, backup and data protection platforms are expanding their capabilities to ensure comprehensive data protection and recovery. This note guides heads of infrastructure and operations to learn from ratings and reviews by their peers shared on Gartner Peer Insights™ .

Field-proven customer experience

Synology has scored 4.9/5 stars in the Backup and Data Protection Platforms market as of December 2025, based on 55 reviews in Gartner® Peer Insights™, with 98% of reviewers indicating they would recommend the solution. Read what peers have to say about their experience.

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